You got **Email sending is blocked** with an admin suspension. Campaigns and workflows are parked. New workflow triggers are not queued.

This is not a domain, quota, or card problem.

## What to change

Email [support@lumail.io](mailto:support@lumail.io) with:

- organization slug
- that sending shows as admin-paused
- any context (recent complaints, a requested review)

Only an administrator can restore access. Paying an invoice or editing DNS will not.

## Related

- [How to complete additional verification](/docs/deliverability/how-to-complete-additional-verification)
- [Account Verification](/docs/features/account-verification)