Lumail has two language surfaces. They are independent.

1. **Recipient pages** — unsubscribe, confirmation, subscribe, and survey answers. These follow **Settings → Language**.
2. **Email content** — subject, body, footer sentence, and the visible **Unsubscribe** label. You write these. Changing the organization language does not rewrite them.

The dashboard (everything under `/orgs`) stays in English.

## Change the language of unsubscribe and confirmation pages

1. Open **Settings** in the sidebar (the organization page).
2. Find the **Language** card.
3. Pick **English**, **Français**, **Español**, or **Deutsch**.
4. Save.

That language is used for every page a recipient opens from your emails:

- unsubscribe confirmation
- subscription confirmation
- tag subscribe / unsubscribe success
- survey answer pages, including default NPS captions

It does **not** change the Lumail app, and it does **not** translate campaign or snippet copy.

## Translate the email footer and Unsubscribe link

New campaigns insert an English footer. Typical default copy:

- `You receive this email because you opt-in in our website.`
- a bold **Unsubscribe** link pointing at `{{unsubscribeUrl}}`

Click the text in the editor and rewrite it. The URL must stay `{{unsubscribeUrl}}`. Only the visible label is yours.

| Language | Footer sentence | Link label |
| -------- | --------------- | ---------- |
| French | Vous recevez cet email car vous êtes inscrit à notre liste. | Se désabonner |
| Spanish | Recibes este email porque te suscribiste a nuestra lista. | Darme de baja |
| German | Du erhältst diese E-Mail, weil du dich für unsere Liste angemeldet hast. | Abmelden |

If the default sentence is wrong for your list (artists who did not opt in on a website, B2B outreach, a purchased list you already have consent for), replace it with whatever is true for that send.

## Reuse a translated footer with a snippet

To apply the same footer on every campaign:

1. Open **Campaigns → Snippets** in the sidebar.
2. Create a snippet with the translated footer and unsubscribe link.
3. Insert that snippet in campaigns instead of the default English footer.

Editing the snippet updates every campaign that uses it.

## What language does not cover

| Surface | Who controls it |
| --- | --- |
| Dashboard (campaigns, settings, editor) | English only |
| Unsubscribe / confirm / survey pages | **Settings → Language** |
| Campaign subject, body, buttons | You, in the editor |
| Default footer + "Unsubscribe" label | You (English template until you edit it or a snippet) |
| Organization name and address in the footer | Settings (`{{org-name}}`, `{{org-adresse}}`) |

## Related

- [Variables](/docs/features/variables) — `{{unsubscribeUrl}}`, `{{org-name}}`, `{{org-adresse}}`
- [Surveys](/docs/features/surveys) — NPS captions fall back to the organization language
- [Content Deliverability](/docs/features/content-deliverability) — unsubscribe link required