Pause your workflow before proceeding to the next step.

## Wait Types

### Duration

Wait for a specific amount of time (minutes, hours, or days).

### Time

Wait until a specific time of day. Uses your organization's timezone.

If less than 10 minutes until target time, waits until next day to prevent spam.

### Day of Week

Wait until a specific day and time (e.g., Monday at 9:00 AM).

If target day/time passed this week, waits until next week.

## Timezone

Configure your timezone in **Settings > Email Settings**. Default is `Europe/Paris`.

## Workflow Wait Until

`WAIT_UNTIL` pauses until either subscriber filters match or a subscriber event arrives. It must have both `MATCHED` and `TIMEOUT` paths.

Filter mode:

```json
{
  "id": "wait-until-customer",
  "type": "WAIT_UNTIL",
  "config": {
    "mode": "FILTER",
    "filters": [
      {
        "type": "TAG",
        "field": "tags",
        "operator": "BELONGS_TO_ANY",
        "tagIds": ["tag-customer"]
      }
    ],
    "timeout": { "duration": 7, "unit": "days" }
  }
}
```

Event mode accepts the complete Workflow event list and strict `tagIds`, `product`, or `campaignId` event filters. A timeout is optional in storage, but the graph still requires a `TIMEOUT` edge so every route is explicit.

While waiting, the run uses status `WAITING`, stores `nextActionAt` for timeouts, and can set `waitingForAudienceChange` so relevant subscriber updates wake evaluation.

## Incremental schedules

Wait values are relative to the previous step. For J0/J1/J3/J5, configure waits of 1 day, 2 days, and 2 days—not absolute waits of 1, 3, and 5 days.

## Related Documentation

- [Workflows Overview](/docs/workflows) - Learn about workflow automation
- [Email Step](/docs/workflows/workflow-email-step) - Send emails after waiting
- [Action Step](/docs/workflows/workflow-action-step) - Perform actions after waiting